Frequently Asked Questions
Handelsblatt Global Shop Account
Kindly note that any update has to happen before the end of the month in order for you to receive the following issue at your new address.
Handelsblatt Global Shop operations
In order to better serve you, we ask that you notify us of any impending address changes by the end of the month. This will enable us to ensure that your copy of Handelsblatt Global magazine arrives as soon as possible. Please note that we are unable to accept responsibility for replacement issues if the correct information is not supplied.
- March 10
- June 9
- September 8
- December 8
Depending on your subscription package you will get 1 to 4 issues during your subscription time.
To exercise your right of revocation, you must contact:
with a clear statement (eg, consigned by post mail, fax or email) of your decision to withdraw from this contract. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of cancellation before the cancellation deadline.
Effects of cancellation: If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a type of delivery other than that offered to us, cheapest Standard), and immediately repaid no later than 14 days from the date on which the notice is received through your cancellation of this contract with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly request otherwise; in any case, you will be charged fees for such repayment. A return is not required. If you return the goods to us, you bear the direct cost of returning them.
Customs policies vary widely from country to country. Please contact your local customs office for relevant information regarding these.
If you can’t find your email anymore or deleted it, it is always possible to request a new receipt from our customer service team via email at firstname.lastname@example.org or call at +49 (0)211-887-2727, 8:00-18:00 CEST.
For orders outside of the European Union, we do not charge VAT.